FAQs

For Households – Any paper or media that contains your personal information should be securely shredded to avoid the risk of your data getting into the wrong hands.

For Businesses – The Data Protection Act and GDPR (from May 2018) governs every company regardless of size or industry. Each business has a duty of care to protect the information of its customers, employees and suppliers.

Confidential information that must be destroyed securely could be contained in any of the following documents:

• Credit card details
• Medical records
• Legal documents
• Employment records
• Financial records and bank statements
• Receipts
• Tax information
• Correspondence
• Customer records
• Company records
• Purchase orders
• Case files
• Notebooks

However, this isn’t an exhaustive list. We reccommend you shred anything that contains any names, addresses, phone numbers and financial information.

Our DBS-checked team are highly trained in the secure handling of confidential information. We use tracked vehicles to transport your waste securely to our shredding depot where all your data is cross shredded beyond all recognition . Our services are accredited to ISO9001 and BS EN15713 (Confidential Destruction of Material) standards. ShredBee provides services to households and businesses across a wide range of industries, and we extend the same levels of security and service to large businesses, small businesses, households, and personal shredding.

Our shredding service includes the provision of a Certificate of Destruction for every job we do. It is a requirement of the General Data Protection Regulation 2018 to keep a Certificate of Destruction for all information that must be disposed of securely.

Find out more about our awards and accreditations.

Identity theft is a growing concern in today’s society, now accounting for 40% of all crime in the UK. With the increasing use of technology and the internet, it has become easier than ever for cybercriminals to steal personal information. This information can then be used to commit various crimes, such as credit card fraud, identity theft, and even theft of your entire financial identity. In order to protect yourself, your family and your business from this threat, it is important to take steps to safeguard your personal information.

The General Data Protection Regulation 2018 places a requirement on companies to protect all personal data. An information breach could cost millions of pounds in fines, with recent test cases involving British Airways being fined £183m and Marriott Hotels being fined £99m for breaches. Under the previous law, the Data Protection Act 1998, the maximum fine was £500,000. However, under GDPR, fines can be up to £20m or 4% of annual global turnover. Partnering with the right confidential destruction and shredding company is a decision of huge importance.

In addition, fraud and identity theft are the fastest growing non-violent crime in the UK, meaning the risk to your information, no matter how trivial has never been greater.

Yes. We are happy to provide copies of our ISO9001 and BS EN15713 certificates for your records. We also have a lots of process documents outlining our process, together with a robust Data Protection Policy Statement.

We all run busy lives, where presumably the purpose and value of your time for your personal life or business doesn’t involve sitting shredding large quantities of paper on inefficient home shredding machinery. Even so, you might be wondering what the benefits of using a professional shredding company are over choosing to do it yourself.

Even with the best intentions, papers and files can soon form a backlog, which potentially risks non-compliance data protection guidelines and increases the risk of a data breach. Professional paper shredding services provide a reliable and certified way to ensure that your shredding is completed on time, and with all the necessary security features.

Professional document shredding services ensure that 100% of shredded paper is recycled back into the paper supply chain. It assists with efforts for us all to be kinder to our planet, and counts towards any Corporate Social Responsibility initiatives and Carbon Neutrality efforts.

Finally, using a domestic shredder can present numerous problems, one of which being they can only take a few pages of paper per pass. This makes paper shredding internally an inefficient and time consuming process. Your staff resource is usually better utilised elsewhere on more productive activities, and it is rarely a job that any staff member enjoys. As the volumes of paperwork grow, the inefficiencies increase which result in higher costs to the business.

Use our simple online booking service to choose and pay for your shredding service. We accept Visa, Mastercard and Maestro cards. You will pay via a single payment for the service when you place your booking.

We believe our shredding service offers the perfect mix of value and convenience for all types of homes and businesses. Shredding costs are usually depend on volumes, but unlike other national shredding companies, we offer total pricing transparency.

You can get a fast online quote or book your paper shredding here.

We know that many homes and offices have their own shredders, and those that do know just how unreliable they can be. We guarantee that in the vast majority of homes and businesses, whether large or small, there is a lot of information waiting for someone to dispose of it. It’s just the sort of job that keeps getting put off! Home shredders can burn out, take only a few sheets of paper at a time, and need alot of maintenance to work efficiently. You also have the hassle of removing metals and unfortunately, hard drives wont go through your average home shredder. We use high quality industrial paper and media shredders which can destroy your data in seconds. Put simply, you can free up time to spend it on what you do best, and let us do what we do best.

We do have a minimum spend of £30 for our shredding services. This allows us to provide the same excellent level of customer service to all customers, regardless of size and spend.

We are a proud, environmentally-friendly company passionate about preserving our planet for future generations. We are always seeking ways to reduce further the carbon footprint of our paper and media shredding business. 100% of the paper we shred is recycled into tissue products by UK-based paper mills, whilst media devices are destroyed and sent to our approved WEEE recycling partners.

As all the shredded paper is recycled, this helps to reduce the amount of new trees which are cut down to make paper products. It is estimated that each tonne recycled paper saves 17 trees; 1,400 litres of oil and 26,500 litres of water. In an age where we all need to do our bit to save the environment, our shredding service can help towards reducing your carbon footprint.

We like to put our money where our mouth is. We support various environmental charities such as our local Wildlife Trust, to develop young people’s knowledge about our natural world, and to preserve areas of keen environmental interest.

Once we collect your paper and media shredding with our GPS-tracked vehicles, it is returned to our shredding facility where it is processed and shredded.

Metals from media shredding are recycled with our approved partners and reused mainly in the transport industry.

The shredded paper is recycled by being supplied to UK paper mills to be used in the production of tissue products. This can be consumables such as toilet roll, kitchen roll, healthcare products, catering products and other items.

We are very proud that our service helps the environment by making use of the outputs.

We provide a choice of secure container, depending on the quantity and type of confidential waste you need to dispose of. 

For paper waste:

• Self-sealing paper shredding bags – each bag holds up to 15kg of paper. 
• Lockable 240-litre wheelie bins – each bin can hold up to 8 bags worth of paper.  

For digital media devices:

• Sealable plastic bags. 

If you have booked a one-off shredding service, you can make changes up to 24 hours to your collection date. If you need to make changes, you can do so by contacting us via our online chat function, and a member of our team will be happy to re-schedule to the next available slot.

In order to maximize the cost-efficiency of our document destruction service and reduce the cost to our customers, collection routes are based on postcode areas. We service postcodes on particular days of the week. When you start the booking process, you will be able to see our available shredding collection days for your postcode area.

We can collect from your business or home address as required. Our standard collection is from the ground floor of your premises.

Due to health and safety reasons, wheelie bins can only be delivered to and collected from the ground floor of your workplace or home, unless there is a working lift.

Yes. We are happy for you to bring your shredding to our depot in Stoke-on-Trent. As we operate a secure site, if you wish to drop off your confidential waste please ensure you select this option when you book.

Yes, maybe. Contact us as we’re always adding new routes to our schedule. Alternatively, you can drop off at our shredding facility in Stoke-on-Trent, Staffordshire – please select this option when booking online. 

We make regular collections and have routes that cover a large part of England.

If you’re unsure as to whether our shredding service covers your area, then please contact us using our online chat function. You can find out more about the areas our shredding service covers here.

Not at all. Our industrial shredder can cope with small amounts of metal, whereas general office and home shredders cannot.

Ideally, yes. Plastic wallets are difficult to recycle and add to the amount of waste going to landfill in many instances.

We process all the documents we collect for shredding at our confidential shredding facility, where we can process over 3 tonnes of paper per hour.

Our data protection-trained, security-checked staff operate industrial shredding machinery which can process paper shredding at very high volumes. We destroy all documents using cross-cut shredding technology to DIN Level 3. Our machinery destroys documents beyond all recognition. We then bale the shredded paper for recycling.

We take the security and integrity of your information very seriously. Unfortunately, we cannot collect confidential information in bin liners or unsealed containers.

These pose a data security risk to your information as they can often split due to the weight of the paper within. 

We recommend using one of the secure options we provide on our website. Please take a look at our recommended secure document storage bins & bags.